1️⃣ Free Reputation Audit
Always free — no payment required.
2️⃣ 90-Day Sprint
- Refunds available if no dispute filings, review responses, or deliverables are provided within the first 14 days of service.
- After deliverables begin, refunds are not available but we will continue work until completion.
3️⃣ Ongoing Monthly Retainers
- Cancel anytime with 30-day notice.
- No pro-rated refunds for partial months after work has begun.
4️⃣ Non-Refundable
- Completed audits, design hours, or assets already delivered.
- Results impacted by client delays (e.g., no access to GBP, CRM, or staff cooperation).
5️⃣ How to Request a Refund
Email billing@negacut.com with your invoice number and reason for refund. Our team responds within 3 business days.