Negacut delivers law-firm-grade monitoring and attorney-safe responses that protect your credibility, rebuild trust, and keep you in the Map Pack.
⏱️ 24-Hour Responses (CA Business Hours)
Every unchecked review is a client lost and a case handed to your competitor
Our PI-specialist team replies within 24 hours (or faster with priority SLA) — in your voice, never a bot — to calm clients, contain damage, and keep you in control.
No generic templates. No legal risk. Every reply is designed to protect your intake and project authority.
📍 Built for California PI Firms Only
We don’t serve everyone.
We monitor and respond for attorneys in Los Angeles, San Diego, San Francisco, Sacramento, and San Jose – with city-specific review velocity targets, local benchmarks, and competitor star-rating averages built right into your plan.
Inside Your Reputation Defense System
You’re not buying “monitoring software.” You’re getting a PI-only command center that sees every review, answers every attack, and escalates every violation — before it can cost you a case.
– Daily Monitoring Across Platforms
Every review tracked. Google, Yelp, Avvo, Facebook — nothing slips through.
– Attorney-Safe Responses (24-Hour SLA)
Fast, liability-proof replies posted within 24 hours — calming clients, containing damage, and projecting authority.
– Escalation Rules That Bite
Competitor attacks, fake reviews, policy violations — we flag, document, and prepare disputes like legal briefs.
– Custom Response Playbook
Your firm’s voice, tone, and approval rules locked in — so every reply sounds like you, not a template.
– Weekly Logs & Monthly Reports
Clear proof of coverage: sentiment trends, velocity charts, and exactly how we’re lifting your star rating.
– Automatic Handoff to Dispute/Removal
Policy-violating reviews go straight to our removal team — no delay, no extra ticket.
– Pathway to Review Generation
Once we stabilize your profile, we flip the switch to ethically build 5★ volume and keep you on top.
This is not a dashboard login. This is a full-stack defense system.
Your reputation is guarded daily – like a case that never closes.
How It Works – Fast Setup, Daily Monitoring, Clear Results
Your reputation isn’t left to chance – we follow a proven 3-step process designed to get you out of the danger zone fast and keep you there.
#1 – Setup (Day 0-2)
We start by defining your tone of voice, escalation rules, and approval workflow.
✅ Result: By Day 2, your Playbook is active and ready to protect intake.
#2 – Always-On Monitoring (Daily)
From here, our system never sleeps.
✅ Result: No review sits unchecked. No risk of looking unresponsive to prospects.
#3 – Reporting & Trends (Weekly & Monthly)
We track what matters most — intake math, not vanity metrics.
✅ Result: Proof you’re protected, improving, and climbing back into the Map Pack.
No upfront cost to you, start review monitoring and response services today!
Sample Responses (PI-Safe)
Our responses are designed to shield your firm’s reputation — without confirming representation, admitting fault, or creating legal risk. Here are sample responses that show how we turn reviews into opportunities to reinforce credibility.
⭐⭐⭐⭐⭐
Client Review: “Great team, very professional.”
Thank you for the kind words. At [Firm Name], we’re committed to guiding clients through challenging moments with clarity and care. It’s an honor to have supported you in achieving justice.
⭐⭐☆☆☆
Client Review: “Case took longer than expected, but resolved.”
Thank you for sharing this feedback. Timelines matter, and we’ve already shared your comments with our team to strengthen our process. We’re pleased your case reached resolution and will use this to improve further.
⭐☆☆☆☆
Client Review: “This firm never returned my calls, wasted my time, and completely ignored my case. I’ll never recommend them to anyone!”
We’re sorry to hear about your concerns. While we can’t discuss case details publicly, we take all feedback seriously. Please contact us directly at clientcare@[firm].com so we can review this privately and ensure your concerns are addressed appropriately.
KPIs We Track
We don’t just reply. We measure what matters to your intake.
⏱️ Time-to-Response
Replies delivered within 24 hours (California business hours) — faster with priority SLA.
✅ Response Coverage
100% of reviews tracked and answered — no blind spots.
📈 Review Velocity & Rating Trend
See how quickly your reviews grow and your star rating climbs.
⚖️ Escalations Filed & Resolved
Competitor attacks and fake reviews flagged, disputed, and closed.
📍 Map Pack Visibility
Track your return to Google’s Top 3 and the call volume it drives.
FAQ’s
Compliance: No review gating. No incentives. No guaranteed deletions — policy-violations only.
Negacut provides reputation management, not legal advice.